FAQ

Frequently Asked Questions

Short answers about the platform as a whole. Questions about one product or one use case live on that product or solution page, and the answers here link to them.

Platform

One Platform, Three Products

What is Netra Security?

Netra is an AI security and data protection platform for the agentic era. One endpoint agent and one console run three products: AI Security, Token Governance, and Data Protection. Together they show what AI tools and agents are doing, what AI costs, and where sensitive data goes, across endpoints, email, network, SaaS, and AI tools.

What is the Netra AI Data Graph?

The shared engine under all three products. It captures activity from users, devices, AI tools, and agents, adds AI and data context, applies policy and enforcement, and keeps the evidence. Because the products share it, one AI interaction can be seen as a security event, a cost, and a data flow at the same time.

Do we have to adopt all three products?

No. Each product stands alone, and many teams start with one. Because they share the same agent, Gateway, and console, the others can be switched on later without another rollout.

Who uses Netra?

Security, IT, risk, compliance, finance, and engineering teams that need to adopt AI without losing control of their data or their AI spend. It fits organizations where employees use AI chatbots, coding agents, SaaS apps, and cloud storage with sensitive data every day, including regulated industries such as financial services.

AI Security

What Netra Sees AI Doing

What AI agent activity can Netra capture?

Conversations, agent runs, tool calls, MCP activity, prompts, uploads, model loads, and skill activity, depending on the channels you enable. Agent Graph links who ran what, with which model, through which tools, and what data it touched, so an analyst can reconstruct an incident end to end. See Netra AI Security.

Token Governance

What Token Governance Measures

What does Token Governance measure?

Token usage and cost by user, department, model, channel, and use case, converted to USD with your own Cost Table. Usage Insights also separates human-led chat from tool-assisted work and autonomous agent runs, and shows corporate versus personal account activity. See Netra Token Governance.

Data Protection

What AI DLP Means

What is AI DLP?

Data loss prevention built for how employees and AI agents use AI tools. Legacy DLP watches files, email, and USB. AI DLP also has to understand prompts, responses, uploads, tool calls, account context, and intent. Netra treats AI chatbots, coding assistants, and embedded AI as DLP channels next to email, USB, cloud storage, and messaging, among 170+ built-in channels. See Stop AI Data Leakage.

Trust & Next Steps

Compliance and Getting Started

What security certifications does Netra hold?

Netra’s SOC 2 Type I report is available, and we are working toward SOC 2 Type II. Our information security management system is certified to ISO/IEC 27001:2022. Read our Security Policy and Privacy Policy.

How do we get started?

Schedule a demo, then run a proof of value on your own endpoints, scoped to the question that worries you most: Shadow AI, AI spend, or data leaving through AI tools. Get a Demo.

Connect with Netra

Schedule a demo to see how Netra can protect your organization's AI adoption.

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